Not at this time. We appreciate your interest in having us expand our butter crunch line to include vegan and sugar-free offerings. Stay tuned!
Do you make a nut-free flavor?
Our Fennel & Seeds flavor is seed-based and really crunchy, so you don't even miss the nuts. We don't always have it on our menu but when we do, even nut lovers buy it cuz it tastes like a crunchy biscotti.
Is p.o.p. butter crunch gluten-free?
All of our main menu butter crunch flavors are gluten-free. There may be EXCEPTIONS in our Limited Edition flavors. To be on the safe side, please be sure to read through each flavor's ingredients to make sure all is good for you and your health!
What is the nutritional value of p.o.p. candy?
Please see our Nutritional Information.
California customers, please also see our Proposition 65 page.
Why do I see a Prop 65 warning on retail packs?
The California government has stated that “the fact that a product bears a Proposition 65 warning does not mean by itself that the product is unsafe.” It has noted, “You could think of Proposition 65 more as a ‘right to know’ law than a pure product safety law.”
Please see our Prop 65 page here.
What are those little white specks that are sometimes on the candy?
It's just coagulated butter that sometimes shows up during colder months or when p.o.p. is kept in cooler temps. It doesn't impact that taste or freshness, though we admit it can look a little unusual. Feel free to rub it out before taking a bite!
Why does the texture of my p.o.p. delivery seem "stale"?
We make and package p.o.p. fresh to order, so you never have to worry about your p.o.p. not being fresh. If, when you receive your p.o.p., you find it to be hard or sticky, that likely means your order was exposed to a warm environment or heat during the shipping process or upon delivery (e.g., your shipment sat in the heat or under direct sunlight).
We mark our packages with FRAGILE warnings to keep packages away from heat and direct sunlight so that delivery carriers know how to handle your orders.
Order/Shipping Information
What's your Shipping Policy?
Our complete Shipping Policy can be found here.
Any special considerations re: ordering p.o.p. candy?
Please don't have p.o.p. delivered to an address where it will be exposed to direct sun, rain, or other detrimental elements. It should not sit in a warm temperature or in a moist environment. It is a butter-based product.
Our complete Shipping Policy is here.
When will my order be shipped?
Because we make and package fresh to order, standard SHIPPING TIME is 3-5 business days after your order is received. This is separate from the DELIVERY TIME that USPS will take to deliver your order.
During the holidays or exceptionally busy times of year, USPS' delivery time can be even longer.
Unfortunately, we have no control over USPS deliveries, delays, or even their delivery tracking. Please take up delivery matters with your local postal carrier or post office, who can be very helpful.
Our complete Shipping Policy is here.
HOLIDAY SEASON: Please allow 5-8 business days for us to freshly make and ship your order.
What shipping method do you use?
We have found that USPS Priority Mail is the most cost-effective & reliable shipping service.
First Class Mail is available for small orders, but it will take longer to reach you. As of Oct 1, 2021, USPS announced that certain First Class deliveries would take even longer. Please consider this when choosing your shipping service.
You can select USPS Priority Express if you'd like to expedite delivery of your order.
Our complete Shipping Policy is here.
Can you ship to a P.O. Box?
We can ship to a P.O. Box via USPS, but please consider that your shipment will be in a box and that it should not sit in a warm environment after it is delivered.
How do I track my package?
When we process the postage for your order, a Shipping Notification is emailed or texted to you containing tracking information.
Our complete Shipping Policy is here.
Do you ship internationally?
We are not able to ship outside of the United States at this time.
How do I get p.o.p. candy in my retail shop?
Please see our Wholesale Interest page.
Do you donate p.o.p. candy?
We've donated to a number of organizations and community-based efforts since we began, but find that we are not able to respond to the many donation requests we receive. Feel free to submit a request and we will contact you if we are able to participate. Thanks for thinking of us for your event, and appreciate your understanding about this.
